Inside Sales Representative

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At Aksela, we believe in building the future. Our mission is to empower infrastructure development by delivering innovative, reliable, and efficient foundation drilling solutions across the Midwest and beyond. As part of our team, you will contribute to projects that shape communities, support sustainable growth, and solve complex engineering challenges. We are committed to providing our employees with the tools, training, and support they need to thrive. When you grow, we grow.

Long Description

The Inside Sales Representative is responsible for re-engaging, qualifying, and managing assigned accounts to ensure ongoing customer satisfaction and retention. This role involves identifying customer needs and delivering tailored solutions that foster strong, positive relationships- essential to the company’s long-term success. Additionally, the representative will proactively prospect and pursue new business opportunities to expand the customer base. 

PRIMARY JOB DUTIES: 
•    Promotes all aspects of Aksela-Hayden, including parts, service, labor, and Customer Value Agreements (CVAs), while also cultivating & generating capital equipment sales leads for both new and used equipment.
•    Proactively manages assigned accounts through targeted outbound call campaigns, qualifying leads, updating customer data, and initiating strong relationships. Acts as the first point of contact for Aksela-Hayden, supporting both call-in and walk-in customers while executing marketing initiatives to drive engagement and growth.
•    Maintains accurate customer account details within CRM and machine population data to support targeted sales efforts, promotional outreach, and tracking of account-specific goals.
•    Develops and qualifies leads for equipment, parts, and service, forwards qualified opportunities to the appropriate sales team members.
•    Participates in ongoing internal and external training programs, including Technical training, trade shows, and marketing events, to stay current and maintain a high level of product and industry knowledge.
•    Process rental quotations, reservations, and contracts 
•    Coordinate with onsite contacts for equipment deliveries or exchanges 
•    Collaborate with shop personnel and sales reps to fulfill reservations, service requests, and customer needs 
•     Obtain logistics quotes and coordinate hauling and scheduled equipment arrival
•    Performs other duties as assigned to support team and business objectives.

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BENEFITS:

• Medical (and FSA/HSA plans), Dental, Vision Insurances
• Paid Vacation and Holidays
• Company-paid Basic Life Insurance
• Supplemental Term Life Insurance
• 401(k) with Profit Sharing
• Tuition Reimbursement and In-house Training Dept.
• Paid Military Leave
• Short and Long-Term Disability
• Safety Glasses 

Aksela is an equal opportunity employer and affords equal opportunity to all applicants for all positions. Aksela shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability. 

  * The job duties listed in this job posting do not constitute a complete and exclusive list.  Aksela further reserves the right to modify job duties, at any time and in its sole discretion, to meet the needs of the Company.